FAQs

LOGIN AND PASSWORD


1:   How may I check my ACID account?
      If you want to check your ACID username/password ,click
here.

2:   How to change my ACID password?
      You must go this site
http://acid.utm.my and please login. You should login using your ACID account. By default, IC /       Passport / * ISID number for password.

3:   How to reset my password? I think I forgot my password.
      You must call CICT, En.Syed Mohd Anwar (075532041) and En.Helmy Nur (075532519) or email to
acid@utm.my.

STUDENT


1:   Which system using ACID account?
      Some of systems are:

                         AIMSWEB: URL:
http://aimsweb.utm.my
                         P/s: Just for Student Undergraduate UTM.
                         SPS           : URL:
http://pendaftaran.utm.my/sps
                         P/s: Just for Student Postgraduate UTM.
                         ELearning: URL:
http://elearning.utm.my
                         P/s: For Lecturer, Student Postgraduate and Undergraduate UTM.
                         Student Mail: URL:
http://mail.live.utm.my
                         P/s: Just for student UTM
                         UTM Motion: URL:
http://utmotion.utm.my
                         P/s: For All student and staff UTM
                         VPN System: URL:
http://vpn.utm.my/acid
                         P/s: For All student and staff UTM

2:   Can I change my ACID’s user ID?
      No because we have created automatically from system.

3:   I’ve logon to some of websites UTM that use ACID account but I can’t logon to? Why? (Foreigner)
      1. It is because ACID's password is a case-sensitive.
      2. You’ve not register programme in SPS. (For Student Postgraduate).
      3. You’ve not register programme in your faculty. (For Student Undergraduate)..

STAFF 

1:   Why I can’t logon websites that use ACID account? What step can I do?
      1. Firstly, make sure you already have UTM mail. If not yet, you should contact to En. Zainal Ami, ext 32270 (email:           
mailsupport@utm.my)
      2. Then, please state your full name, IC number, staff number, faculty and your email UTM and then email to           
acid@utm.my

2:   Can I change my ACID’s user ID?
      No because user ID created same from staff mail ID.

UTMSPACE Student

1:   Why I can't login to my eLearning using ACID account?

      Please make sure you login to http://elearnspace.utm.my with your Metric No. as the username and your IC No. as the password. If you are still facing problems logging in to eLearning, feel free to contact us at 07-5218145 (or 07-5218130) or email us at spa@utmspace.edu.my